Shipping & Order Information

SHIPPING WITHIN EUROPE
Products ordered and paid for will ship within 1 business day, unless otherwise noted in description of product.

SHIPPING INTERNATIONAL
If customs charges occur please note that you, the buyer, are 100% responsible for the fees. We, the seller, take no responsibility for customs charges. Please expect that International, non-EU orders taking up to 2 weeks to arrive after having been shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands.

ORDERS
If you haven’t received your order, please contact us so that we can make it right and resolve any situations that come up.

Damages: If you receive a damaged item, contact us immediately at info@bisococo.com. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.

REFUNDS & EXCHANGES
Due to the nature of our products, we cannot accept returns.

Please note that Biso Coso is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.

PAYMENT
We offer secure online ordering and accept Visa, MasterCard, American Express, Discover IDeal and PayPal.

 

TERMS AND CONDITIONS
This page contains the terms and conditions for purchase from our online shop. Please read them carefully before ordering products from us. By ordering our products you have agreed to these terms and conditions.

COOKIES
Biso Coco uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information to help the website identify and track the visitor. Cookies do not harm your computer, they consist only of text, cannot contain viruses and occupies virtually no space on your hard drive.

TAXES AND CUSTOMS DUTIES
For international shipments any duties, taxes or VAT that might occur will be covered by the customer.

STOCK AVAILABILITY
All products available for purchase are on stock if no other info is shown.

PERSONAL INFORMATION
Biso Coco’s will act responsibly for all personal information requested from you. The personal information will be used to ensure deliveries and to provide offers and information to you. The information will not be shared with any third parties. You have the right to request the information or to be deleted or corrected. By accepting Biso Coco’s terms and conditions, you agree to the above.

AGE RESTRICTIONS
To be able to place an order in our online shop you must be 18 years or older. If you are younger than 18 we will need your parents signature emailed to us.

FORCE MAJEURE
Events outside Biso Coco’s control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Biso Coco is released from its obligations to fulfil contractual agreements. Example of such events are, but not limited to; government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

 

Mini Biso Coco
1 product & 2 set product
Country

1. Netherlands
2. Rest of Europe
3. Rest of the world

Delivery time

1-2 Business days
2-4 Business days
3-6 Business days

Price

1.50€
2.50€
2.50€

Biso Coco 100ml
1 product & 2 set product
Country

1. Netherlands
2. Europe, zone 1
3. Europe, zone 2
4. Europe, zone 3
5. Rest of the world

Delivery time

1-2 Business days
2-4 Business days
2-4 Business days
3-5 Business days
3-6 Business days

Price

6.95€
13€
12.50€
19.30€
24€

Europe Zone 1: Belgien, Denmark, Germany, France, Luxemburg, Spain, Sweden, Austria

Europe Zone 2: Bulgaria, Estland, Finland, Hungary, Ireland, Croatia, Letland, Litouwen, Polen, Romania, Slovakia, Tjeckien.

Europe Zone 3: Albania, Andorra, Bosnia-Herzegovina, Cyprus, Gibraltar, Greece, Greenland, Canary Islands, Kosovo, Montenegro, Norway, Turkey, Russia, Switzerland

When your order ships out you will receive an e-mail informing you that your order is on it’s way!

 

Company Information

Biso Coco, a brand of Jessicais | Dutch Chamber of Commerce (KvK): 65307712
VAT number (BTW): NL519199157B01 |  info@bisococo.com